Riverside Park will re-open for the 2021 season in 1st April. We are accepting bookings now for touring, self-catering and glamping holidays.
See our 'We're Good to Go' Certificate
Read how Riverside Park is 'Staying Covid-19 Secure'
Book with Confidence Guarantee
We do appreciate that the current situation with the Covid-19 outbreak is unsettling to you; our valued guest. Therefore, Riverside Park is supporting every booking made with our Book with Confidence Guarantee.
The Book with Confidence Guarantee is free of charge and automatically applies to all new bookings made direct through Avon Estates Ltd for 2021, and you do not need to do anything.
In relation to the Coronavirus outbreak you are covered for the following:
If you need to make a claim all you need to do is get in touch with us via email at any point within the change window which is between 28 days and 4 days prior to arrival and you can:
*Please refer to our terms and conditions below for more information.
Terms and conditions
The Book with Confidence Guarantee is only applicable on new bookings made direct through Avon Estates Ltd.
The ‘Guarantee Change Window’ allows any transfer or cancellation within the period of 28 days and 4 days prior to arrival. Should UK Government advice significantly change in the 4 days prior to arrival, we will reactivate the Guarantee for you.
All other booking terms and conditions remain unchanged. If you choose to amend your holiday to different dates, should your new holiday be more expensive you will need to pay the difference at time of booking.
If you choose to cancel your holiday, you can only do this by emailing us, refunds will take up to 28 days to process.
The Coronavirus Book with Confidence is available until further notice.
The Avon Estates Cancellation Protection is a separate offer and remains available at the same time as this Guarantee.